常用礼仪英语口语
职场上,礼仪口语是非常重要的,会好的礼仪口语会加深别人对你的印象,下面由为大家整理的常用礼仪英语口语,希望可以帮到大家!
接待礼仪、常用英语
1) 有外宾来访时,首先应该了解对方的车次,航班,安排以及客人身份。
2) 我们作为主人,去接外宾时,应提前到达机场或车站等待,绝不能让客人久等。因为客人来时,看到有人迎接,心里必定高兴,反之,则会留下心中阴影,事后无论怎样解释,都难以抹去这种失职和不守信誉的.印象。
3) 车抵达时,迎上前开门,莫慌,面带微笑,等领导先说话,然后再进行自我介绍,同时记得要先对客人说“一路辛苦了”之类的话。
4) 接待方应提前准备好外宾的住宿以及行程,并打印一些资料给外宾,如地*,景点。
5) 一般情况下,我们会负责讲解校园,所以要对校园有熟悉的了解(包括中英文),这样才能做好接待工作。下面有系列资料。
接待时注意事项:
1) 送名片时,双手敬上。接名片后,真看或假装看一会。
2) 当客人闲置时,提供水或饮料。
3) 在走廊走法:在客人二三步之前,让客人走内侧,为了安全。
4) 上楼梯,客人前,接待后。下楼梯,接待前,客人后,为了安全。
5) 坐电梯,接待先进,客人先出。
6) 研究一下茶道
7) 交谈距离:别太近,尤其是和美国人。1米左右,不要面对面,30度角。想坐他们旁边,要先问问“May I sit here?”
8) 握手:男女之间,女人先伸手;长幼之间,长者先伸手;上下级之间,上级先伸手;宾主之间,主任先伸手。对于爱出汗的人,最好随身带纸巾,握手前先擦擦,因为谁也不想握一个粘糊糊的手。
9) 美国人喜欢直呼其名,不用加先生,夫人之类的。
10) 与美国人交谈,莫问私事。由于文化原因,有些问题是他们所忌讳的。不要问年龄,婚姻,收入,信仰等,
也不要问;“你这个衣服多少钱呀?”, 这样会遭人厌恶。
11) 对美国人多说“Please” “Thank you” “Sorry” “Can I help you” 这样的话,因为这些在美国
很普遍,随处可闻。咳嗽或打喷嚏,就要说“Sorry”。
12) 陪车时,客人坐在后排右侧,主人坐在后排左侧,翻译坐在前排。上车时,不要从一个门上,从两边上。 例句:
1: Hey, Joe, it's nice to meet you,my name is Michael, and I'm a student assistant in Shawn's office. (首次见面用meet,若以前见过,则用see)
2: Oh, nice to meet you too.
1: Welcome to China, and welcome to CUZ. Is this your first time here?
2: Yes/No, I've been XXX
1:Oh, but don't worry, I think you'll love this place. /Oh, that's a great place!
1:Now I'd like to give you a brief introduction about our campus. First, I'd like to show you around
our library, which is really marvelous.
常用短句:
Fort Hays State University
a) Thanks, it's my pleasure.
b) I'm sorry, it's my fault.
c) Sorry to have kept you waiting.
d) This way, please.
e) Turn left, turn right.
f) It's over there, near the gate, near the main entrance.
g) Forget it.
h) Be careful/Watch out!
i) Certainly/Of course.
j) Is this your baggage? May I take it for you?
k) What would you like to drink? Coffee or tea?
l) Do you want some tea or water?
m) How about some barbecue? (How about与What about几乎通用,只有细微差别)
n) Cheers! To our friendship/future.
o) I'm sorry, I didn't hear you. What did you say?
p) No Problem!
q) You use chopsticks so well, where did you learn it?
r) What a beautiful place!
s) I feel the same way/I'm the same way.
t) Nice talking to you.
u) Before you leave, let's take a pic together.
v) I hope to see you again
w) Take Care/Bon Voyage/All the Best!
x) I wish you a good journey
办公礼仪英语
1. Never Unplug a Device on Charge
It may sometimes be a scramble to find a socket to juice up your dying gadgetry, but the "first come, first served" rule stands fast in this area. You must never unplug another device that's on charge without first checking that it's okay to do so.
Always, always, always ask —and if you can't find device's owner, then walk away and find another outlet. For all you know, the gadget's owner might be about to head into a vitally important meeting or call and need all the juice they can get.
2. Don't Wear Headphones Away From Your Desk
Does your company allows its employees to work with headphones on? Plugging into music can be a great way to concentrate and block out the noise and distractions of a busy work environment, but be sure to take them off every time you leave your seat. Even if you want to try and maintain your level of concentration, don't be tempted to wear headphones in communal areas, it can be perceived as anti-social, and downright rude.
3. Don't Use Someone Else's Computer
It's easy to think all equipment is company property and fair game for use, but this does not extend to computers and laptops. You should never use someone else's PC, even if it is just for a super-quick fact check. Most people are pretty possessive about their PCs and view unauthorized use as an intrusion of their privacy.
4. Don't Forget to Refill Supplies
Be a good neighbor when it comes to office equipment. If you use the last of the photocopier paper, refill it. Return gadgets fully charged. Put a new pot of coffee on if you have the last cup. Report inevitable printer errors to someone who can fix the issue. Don't walk away from an issue, even if you're mega-busy and think no one noticed that you were the last person to use it.
5. Put Your Phone on Silent at All Times
Even if it's office policy to allow personal calls on your mobile phone, we strongly suggest switching your phone to silent every single time you enter the office. You may only get personal calls on occasion, but you can bet the times you do either someone important will be walking past or you'll have left your phone unattended at your desk while everyone else hears it ring. Also, your novelty alert tones might amuse you, but can seriously grate on the nerves of nearby colleagues. Don't be that person.
6. Limit Laptop Activity in Meetings
While it's commonplace to take your laptop into meetings, try and be disciplined about what you do with it. Although it's tempting to carry on working, check mail, IM or even browse during meetings, you should limit this kind of activity out of politeness. If no one can see your screen, you may think that tapping away on the keyboard could be interpreted as taking notes, but it will be fairly obvious to anyone else present that your attention is away from the room.
7. Don't Be an IM Nuisance
Instant messaging is a really useful tool, but it's easy to misuse and this can be a real source of annoyance. We'd hope it goes without saying to respect someone's "busy" status, but there are other issues to consider too. Only inter-office IM someone with a query that can be resolved within a few brief responses. If the conversation is going to be longer than that, get up and speak to them in person or pick up the phone.
8. Don't Be a Screen Smearer
Finally, this may seem like a small thing to pick up on, but we promise you it's a huge source of annoyance for many. Don't be a screen smearer. We're obviously not talking about touch screens here, but monitors and laptop displays. Some people really dislike it when you put fingerprints on their screens. While it's easy to do if you're trying to make a point or explain something, try not to touch other people's screens and definitely don't touch any screen if you've got dirty fingers.
美国礼仪
(1) social etiquette
Americans in the way of getting along with people, has four main features as follows.
First, easy-going, friendly and easy to approach.
Second, warm and cheerful, not to stick at trifles.
Third, Ayutthaya deep love, humor.
Fourth, self-esteem strong emulative heart is heavy.
(2) dress etiquette
On the whole, Americans are not very particular about their clothes. Advocating natural, preference for loose, pay attention to the shape, reflecting personality, is the basic characteristics of Americans dressed. When dealing with Americans, should pay attention to each other in the dress of the following pay attention to, so as not to let each other have a bad impression.
First, Americans pay great attention to the neatness of Italian clothing.
Second, when visiting Americans, into the door, must take off the hat and coat, Americans think this is a courtesy.
Third Americans attach great importance to dress details.
Fourth, in the United States, it is better for women to wear black leather skirts.
Fifth, in the United States, a woman if the man casually in front off your shoes, or touch the hem of your skirt, often give rise to suspicion of intentionally luring each other.
Sixth, wearing pajamas, slippers, receiving visitors, or in this dress out, will be considered impolite by americans.
Seventh, Americans believe that access to public places of gaudy, or make-up makeup before the public in a public occasion, not only will be considered as a lack of education, but also may feel suspicious "identity".
Eighth, people who still wear sunglasses in the room are often regarded by Americans as "people who can't see the sun"".
(3) dining etiquette;
There are mainly six Americans eat them:
First, do not allow meals to make a noise.
Secondly, it is not allowed to take food for others.
Third, smoking is not allowed.
Fourth, do not allow others to quanjiu.
Fifth, not allowed to publicly strip.
Six, do not allow discussion of disgusting things.